![]() Can easily remember clients and patients names and uses them. Can turn future clients (phone-shoppers) into clients through relationship building and bonding. Can outline costs and fees in a positive light while supporting hospital payment policies. ![]() Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks. Feel and express a genuine liking for animals and their owners and for working in an animal care field. Maintain a positive, cooperative relationships with other employees. Can display tact and respect with team members even when busy or hectic. Receives and relays telephone, fax, and email messages accurately and promptly. Has good computer skills and shows accuracy in inputting details. Update client and patient information into practice computer software. Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system. Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen. Can bond with clients during interactions. Can keep the front desk a positive area even in the event there is a client wait time. ![]() Communicate estimates/treatment plans to clients. Comfortable with occasionally cleaning animal waste such as feces, urine, or blood Can guide client' to make appropriate decisions regarding optimum pet care. Must be able to handle the physical and emotional aspect of work in a veterinary clinic environment, including euthanasia. Has full knowledge of heartworm and external parasite preventives to promote client education and sales. ![]() PERFORMANCE EXPECTATIONS Knowledge of veterinary medical terminology and procedures Can answer client's inquiries about basic animal care questions and routine procedures. May be exposed to bites, scratches and contagious diseases. Working conditions: May be exposed to unpleasant odors, noises and animal feces. Physical Effort: Work requires lifting and carrying patients an/or equipment weighing up to 35 lbs requires sitting or standing for extended periods of time. Must be able to work Saturdays (on rotation) and occasional weekend kennel shifts. Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms. Must be a team player willing to learn new techniques and treatments and to accept change. PERSONAL REQUIREMENTS (_Requirements: (Minimum 1 year of relevant experience and/or training is required)_ The Veterinary Receptionist must be able to: Be flexible in attitude and work habits. The exceptional Veterinary Receptionist has the ability to diffuse negative client situations and foster client bonding. The Veterinary Receptionist answers telephones, greets clients, patient check in and outs, receives and relays client correspondence, updates client financial records. The Veterinary Receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. We are looking for someone who is self-motivated, is passionate about animals and is eager to learn. Harvest Hills Veterinary Hospital Harvest Hills Veterinary Hospital Oklahoma City, OK Oklahoma City, OK Full-time Full-time $13 - $15 an hour $13 - $15 an hour 1 day ago 1 day ago 1 day ago Harvest Hills Veterinary Hospital is looking for an ENTHUSIASTIC Veterinary Receptionist to work in a FRIENDLY and CARING environment, where opportunity for GROWTH is here! Our clinic is team-oriented and driven to provide the best care possible to our patients.
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