![]() If the steps above did not resolve the issue, try using safe mode to see if the issue may be related to a 3rd party app.If you are experiencing other connectivity issues, contact your carrier for network troubleshooting.(For help with settings inside the app itself, contact the app developer). Simply open the Settings app and go to Connections or SIM Cards & Mobile Networks. Turning your SIM on and off can fix the problem with your cellular network connection and reset it. If you are not receiving notifications for a specific application, you will need to check settings for the app itself both within the application and in Settings > Apps > All apps -> the app experiencing the problem, check notification settings. When your phone comes back on, you should be able to receive calls on your Android device. ![]() Your Android phone cannot ring if your sim card is not inserted improperly. If your phone still cannot ring on incoming calls after disabling call forwarding, try the next solution. Open the app settings app to correct the settings. When you first enable Wi-Fi Calling on T-Mobile, you must provide us with the primary street address at which the Wi-Fi Calling service will be used (Your E911 Registered Address). Ensure that your calls aren’t being sent to a third-party calling app. Touch & hold, then touch > Notifications and make sure they are on. To set up T-Mobile Wi-Fi Calling on your device, open the tutorials page, select your device, and use the help there.
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